Since I have gone through most of the field processes, I didn't have to get to the branch until 1:30 pm. Due to miscommunication, I came in slightly early. Today I went house to house with the CRM for home visits, which are essential in getting to know the credibility of the customer. They are quite short, as the CRM double-checks the customer’s ID card, type of loan, and loan amount, while also ensuring they understand the rules and regulations of Ujjivan and asking them a variety of other essential questions. The pictures below are of the meeting between the CRM and the client.
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